Insights from Ben Lucero at Indigo Mortgage

When you’re buying a home or refinancing, choosing the right mortgage partner can make all the difference. In today’s competitive market, working with a mortgage broker—rather than going directly to a big bank or retail lender—can give you key advantages. According to Ben Lucero, owner of Indigo Mortgage, brokers are able to provide borrowers with more flexibility, better rates, and stronger advocacy.

At Indigo Mortgage, Ben and his team have been helping New Mexicans navigate the mortgage process for over 20 years, and they continue to prove why Brokers are Better in 2025.

A Mortgage Broker Works for You—Not the Lender

Ben Lucero often explains that the biggest advantage of using a mortgage broker is simple: the broker works for you. Unlike loan officers at banks or retail lenders—who are employed by the institution—brokers are fully aligned with the borrower’s interests.

Ben and the team at Indigo Mortgage act as advocates for their clients. When challenges arise, they’re focused on solving problems, not protecting a lender’s bottom line. That commitment to the borrower is what sets mortgage brokers apart in every transaction.

If a borrower’s income doesn’t fit neatly into standard lending guidelines—something common for self-employed individuals, contractors, or retirees—banks may deny the application outright. But a broker like Ben has the ability to present the file to multiple wholesale lenders, some of whom offer loan programs tailored to non-traditional income.

More Lending Options, More Flexibility

As Ben Lucero puts it, “One ‘no’ from a lender shouldn’t be the end of the line.” That’s where mortgage brokers truly shine. Indigo Mortgage works with a broad network of wholesale lenders. If one can’t complete the loan, Ben and his team can quickly pivot to another, keeping the process moving forward.

This flexibility also means Indigo Mortgage can shop multiple lenders to find the best rate and terms for each client. In contrast, banks and retail lenders are limited to their internal rate sheets—what you see is what you get, even if it’s not the best on the market.

Ben has seen this firsthand. In one case, a borrower was quoted a rate of 7.125% from their bank, but after reviewing the file and shopping the market, Indigo Mortgage was able to lock the borrower in at 6.5% and with lower closing costs. That kind of savings can translate into thousands of dollars over the life of the loan.

Ben Lucero: Fighting for Better Rates and Better Terms

Throughout his decades in the industry, Ben Lucero has built a reputation as a trusted advocate for New Mexico borrowers. He believes that every client deserves the lowest possible rate, the most favorable loan terms, and a stress-free experience from start to finish.

Ben personally oversees every file that comes through Indigo Mortgage, ensuring that clients receive accurate information, timely updates, and clear guidance every step of the way. His experience and integrity are why so many people refer their friends and family to Indigo.

Local Knowledge Makes a Big Difference

Unlike national lenders or online mortgage companies, Indigo Mortgage is proudly local, based right here in Albuquerque. Ben Lucero and his team understand the unique challenges of the New Mexico market, from rural property lending to tribal land transactions and custom construction financing.

Many national lenders simply don’t understand the intricacies of local zoning, well and septic systems, or local building codes. That can result in unnecessary delays or even failed closings. But Ben and his team have experience working with local title companies, appraisers, and underwriters—relationships that help get loans across the finish line on time.

Common Mortgage Myths—Debunked by Ben Lucero

Ben hears a lot of misinformation from clients before they come to Indigo Mortgage. Here are some of the most common myths—and the truth behind them:

Myth #1: Mortgage brokers cost more.

Truth: Brokers don’t charge more—in fact, they often save borrowers money. Because brokers shop multiple lenders, they can secure lower rates and better terms than most banks or online lenders offer. At Indigo Mortgage, Ben ensures full transparency in every quote.

Myth #2: Brokers are only for people with bad credit.

Truth: Mortgage brokers work with borrowers from all credit backgrounds. Whether you have excellent credit or you’re rebuilding, a broker can help match you with the right program—often with more flexibility than a bank.

Myth #3: It’s easier to go through your bank.

Truth: Banks may be convenient, but they aren’t always competitive. They only offer their own products. A broker like Ben Lucero offers dozens of options from trusted lenders across the country—without the red tape.

Helping First-Time Homebuyers Navigate the Process

Ben Lucero is especially passionate about helping first-time buyers. “A lot of people think they have to have 20% down or perfect credit to buy a home,” Ben says. “That’s simply not true. We walk people through low down payment options and help them understand how to qualify.”

At Indigo Mortgage, first-time buyers get step-by-step support—from reviewing credit to exploring pre-qualification, choosing the right loan product, and understanding closing costs. Ben’s goal is to empower borrowers with knowledge, so they can make confident decisions about one of the biggest investments of their lives.

Loan Types Offered Through Indigo Mortgage

As a mortgage broker, Ben Lucero can connect borrowers to a wide range of loan types, including:

• Conventional Loans
• FHA Loans
• VA Loans (Ben is a strong advocate for veterans)
• USDA Rural Loans
• Jumbo Loans
• Cash-Out Refinances
• Investment Property Loans
• Second Home Mortgages

No matter your scenario, Ben will help you understand your options and compare offers to find what best fits your goals.

Technology + Personal Service

While Indigo Mortgage embraces modern tools to streamline the mortgage process—like digital document uploads, secure portals, and online applications—Ben Lucero is quick to point out that technology will never replace human connection.

“When you work with us, you’re not stuck talking to a chatbot or waiting days for an email response,” Ben says. “You’re talking to real people who care about your goals and will guide you through the process personally.”

It’s the best of both worlds: the convenience of technology with the trust of local service.

Talk to Ben Lucero and the Indigo Mortgage Team Today

Whether you’re buying your first home, refinancing an existing mortgage, or just need advice, Ben Lucero and the Indigo Mortgage team are here to help.

Call (505) 836-5700

Let Ben and his team show you why brokers are better—because at Indigo Mortgage, you’re not just a loan number—you’re a client for life.