With mortgage rates beginning to drop, many homeowners are considering refinancing. But with so many options available, how do you choose between an internet lender and a local mortgage broker? While the convenience of online lending might seem appealing, there are significant advantages to choosing a local mortgage broker like Indigo Mortgage. Let’s break it down.

Local Mortgage Brokers Offer More Than Internet Lenders

Internet lenders may boast convenience and quick application processes, but can they offer everything a local mortgage broker does? At Indigo Mortgage, we provide the lowest rates and lowest closing costs more often than not, and our services don’t stop there.

Personalized, Face-to-Face Service

One of the biggest differences between internet lenders and local brokers is personal service. At Indigo Mortgage, we encourage borrowers to meet with us in person. This face-to-face interaction allows us to fully understand your needs and answer your questions promptly. It’s a level of personal attention that’s hard to find with online lenders, where you’re just another file in a digital queue.

Accountability and Responsiveness Matter

The mortgage process can be complex, and sometimes things don’t go as planned—whether it’s a hiccup with paperwork or issues with an underwriter. In these situations, having a local mortgage broker who is accountable and responsive is key.

When things go wrong with an internet lender, it can feel like you’re stuck in a never-ending cycle of customer service phone calls. But when you work with Indigo Mortgage, we are right here in your community. We don’t just know your name—we care about your success. We are committed to making things right when challenges arise. That’s something online lenders can’t always offer.

The Community Advantage of Local Mortgage Brokers

Another critical aspect of working with a local mortgage broker like Indigo Mortgage is that we are part of your community. We live and work in the same area you do, and that personal investment makes a difference. When you work with us, you’re not just a transaction—you’re a neighbor. We build relationships with our clients, which means we are more accessible and willing to go the extra mile to ensure your satisfaction.

Stay Local with Indigo Mortgage

Ultimately, shopping for a mortgage locally not only helps you get the best rates and lowest closing costs, but also provides you with a trusted partner who will be with you every step of the way. Local brokers like Indigo Mortgage combine competitive rates, personal service, and the accountability that comes from being a part of your community.

Contact Us Today

Ready to refinance or purchase a new home? Contact Indigo Mortgage to see how we can help you navigate the mortgage process with confidence and ease.

For more tips on refinancing or home loans, check out our Mortgage Refinancing Guide.

External Resource: Consumer Financial Protection Bureau – Choosing a Mortgage

 

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