The mortgage industry is changing, and not always for the better. According to a recent J.D. Power survey, overall satisfaction with mortgage lenders saw a significant decline in 2024. The primary reason? An over-reliance on digital tools and virtual processes that leave borrowers feeling disconnected and unsupported during one of the biggest financial decisions of
When you’re in the market for a new mortgage or to refinance your loan, or even if you’re about to purchase a new vehicle, there’s something important you should know: The instant that a mortgage broker or any lender pulls your credit as part of that application process, the major credit reporting bureaus (Experian, TransUnion,
At Indigo Mortgage, we understand how challenging it can be for self-employed borrowers to qualify for a traditional mortgage. Standard loans often require tax returns to verify income, but for many business owners, freelancers, and contractors, those documents may not reflect their true earning potential due to business expenses and tax deductions. That’s why we
Many homeowners are sitting on significant equity in their homes. While it’s tempting to refinance and cash out for purposes like home improvements, bill consolidation, college tuition, or investments, refinancing may not be the best option—especially if your first mortgage has a low interest rate. A second mortgage could be the ideal solution. With a
As mortgage rates start to decline, many borrowers naturally aim for the lowest rate possible when refinancing. While this instinct makes sense, it’s crucial to look beyond just the rate. Focusing solely on securing the lowest rate without considering the costs involved can lead to costly mistakes. At Indigo Mortgage, we advise borrowers to take
Veterans and VA borrowers often trust lenders to provide fair mortgage terms, but not all lenders operate with the borrower’s best interests at heart. At Indigo Mortgage, we’ve seen countless cases where borrowers unknowingly accept higher rates and fees—only to find out later they could have gotten a much better deal elsewhere. That’s why we
Why Are Second Mortgages the Most Popular Mortgages in Today’s Market? As mortgage rates have doubled from historic lows, second mortgages have become the go-to option for homeowners looking to access their equity. Over the past few years, many homeowners locked in exceptionally low rates during the refinancing boom. At the same time, rising property
How a Mortgage Broker Can Benefit Borrowers Buying or Refinancing The first thing to remember about a mortgage broker is that a broker is local. At Indigo Mortgage, we live, work, and support the Albuquerque area and communities across New Mexico. As brokers, our role is to be 100% on the side of the borrower,
As mortgage interest rates begin to dip, more homeowners and potential buyers are eager to take advantage of favorable rates. However, borrowers must choose their mortgage lender carefully to truly benefit. Opting for a local mortgage broker instead of a national lender can save borrowers from hidden fees and ensure a smoother, more personalized experience.
With mortgage rates beginning to drop, many homeowners are considering refinancing. But with so many options available, how do you choose between an internet lender and a local mortgage broker? While the convenience of online lending might seem appealing, there are significant advantages to choosing a local mortgage broker like Indigo Mortgage. Let’s break it